Incorporating the Model of Human Behaviour, Communication Skills and Sales Fundmentals - giving you the reassurance of achieving the results you need.

Training Program Development Process: We recognize that every training situation is a little different (sometimes a lot different).  With this in mind, AltiMark implements a five-phase learning program development process during preparation of your sessions.

Exploration: Identification of the actual learning needs is the entry (and occasionally the exit point) of our process.  Clearly identifying your actual training needs ensures that genuine issues are addressed and unnecessary training is avoided.

Clarification: Outlining learning objectives based on valid needs and opportunities makes for relevant programs with concise, predetermined outcomes.

Evaluation – A key to satisfaction comes from getting what you expected.  Developing an evaluation strategy based on clear learning objectives will allow you to accurately gauge the degree of actual learning achieved, both during the session and applied back in the workplace.

Creation: Learning programs designed to fulfill the requirements of an evaluation strategy are far more likely to ‘hit the mark’ than those designed without the benefit of a clear road map.

Implementation – Your session is developed and designed with implementation in mind.  A key difference is that implementation of a program developed for your particular situation is a program which will work in your particular situation.

Some of our most requested solutions:

Insights into Understanding Human Behaviour - One Sheet (pdf)

This session provides a basic Introduction to “Professional Dynamics” and an overview of the Model of Human Behaviour. Following this workshop you will begin to recognize different Personality Styles and the common characteristics of Behaviour Traits. This will bring an understanding into how personalities can impact both our personal and professional lives.

Getting it Done, While Getting Along - One Sheet (pdf)

How can we do what we need to do, when you want to do what you want? In life in general, and business in particular, we must be able to “get along to get the job done”. This workshop provides an introduction to the Model of Human Behaviour. This session has been most effective when individuals want to gain a deeper understanding of self within specific applications and environments.

Explore how personality styles affect communication and negotiation situations within the sales process. 

Expect to gain: Valuable insights into interpersonal skills, self awareness and increased employee & client retention.

Selling with Style

Learn how to increase sales and shorten the sales cycle. As you understand your client's personality style you will gain the advantage over your competition. Communicate with your clients based on their priorities and needs.

(Basic introduction to the Model of Human Behaviour recommended)

Presenting with Style

This practical guide will assist in adjusting our presentation style to the needs and motivations of the different personalities of our co-workers and clients. This will show us how to reduce stress and raise productivity in the workplace by connecting with others.

(Basic introduction to the Model of Human Behaviour recommended)

Creating High Trust Sales

The creation of trust is a process. It is like a bank, we have the ability to make deposits and withdrawals into an account. The good news is that we can deposit as much as we wish, in any denomination we choose. The bad news is any withdrawal, regardless of size, often will empty the account. Create a climate of trust through the development of favour with prospects. People are inclined to do business with those that they know, respect and trust. When you develop favour with prospects, you increase your success rate.

Explore the “Trust Matrix” and learn the factors that develop or destroy trust within a relationship.

Expect to gain: A straight forward action plan designed to allow you to build more trust in your relationships.

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